I was assigned to a plumbing leak assessment booking. How will I be paid for my assessment of the job site?

What are plumbing leak assessment bookings?

• Bookings created after a customer reports a plumbing leak in their home.

Why was I assigned to a leak assessment booking?

• We assign our most highly rated and experienced pros to help correct severe leak escalations. Thank you for being a great partner to Angi Services!

As a valued pro on our platform your initial payment to make the trip out to the job site will be equal to that of a standard installation.

After the assessment is completed we require that you report back to us with the root cause of the leak before we can issue you any additional payment to correct the leak. Was the leak caused by an installation error, a damaged/defective item, or something else?

• When a leak is caused by an installation error from a pro in the Angi Services network, please proceed with correcting the leak as soon as possible, then submit an itemized invoice here (select the 'Leak Escalation Booking' option) detailing any additional time spent and parts used to correct the leak. Once we receive your invoice you can expect a response and payment within 48 hours.
• When a leak is caused by a damaged/defective item please proceed with correcting the leak as soon as possible, then submit an itemized invoice here (select the 'Leak Escalation Booking' option) detailing any additional time spent and parts used to correct the leak. Once we receive your invoice you can expect a response and payment within 48 hours.
  • Should you need a new item for a Lowe’s customer, ensure you reach out to Lowe’s IST directly to request a replacement.
    • Lowes IST phone lines:
      • Regions 1, 4, 7, 18 , 21, 30: (877) 505 - 4923
      • Regions 2, 3, 6, 15, 27: (888) 516 - 1010
      • Regions 5, 8, 12, 14: [phone]
  • Should you need a new item for a non-Lowe's customer, please work directly with the customer to find a suitable replacement. Note Angi Services will only cover the labor cost to replace the items.
• Leaks caused by any other external factors will not be covered by Angi Services. Should you determine a leak was not caused by an installation error or damaged/defective item you may leave the job site.

Payment Guide

Booking Type	Root Cause of Leak
	Installation Error from Pro in the Angi Services Network	Damaged/defective item	Other
Lowe’s or Non-Lowe’s (e.g. Costco, Walmart, Wayfair, etc.) Booking	Initial = Standard installation payment *Need itemized invoice for additional payment to correct installation	Initial = Standard installation payment *Need itemized invoice for additional payment to replace item	Standard installation payment