How do payments work?
Each week, our system tallies up the jobs you’ve completed from the previous Monday through Sunday, deducts any relevant fees, adds any tips you’ve been given, and issues a payment to the bank account you’ve set up. Payments are issued weekly after a week is completed and will usually reach your bank by the following Monday.
Using the calendar above as reference, this means that if you worked a booking on Thursday, August 12th, 2021 that would be part of the batch payment for the week of August 9th to the 15th. The payments for that week would be issued on the following Wednesday, August 18th, and would likely appear in your bank on August 23rd.
How do fees work?
Fees are penalties deducted from your payment for a variety of reasons. Generally, fees are used to enforce platform standards. When you look at your payments, you might see fees for instances like lateness, or worse, not showing up. If you want to know more, look at the articles about each fee:
To see expended batch payment delivery times by bank →
To learn about our Cash Now payment option →
To learn about our Daily Cash Out payment option →
If you think you were incorrectly charged a fee →
Need help? Contact us using the blue chat icon in the bottom right, or email us at firstname.lastname@example.org.