Pro Premium is here to help you grow your business faster by giving you access to additional premium features!
What is a Pro Premium account?
If you choose to sign up for a Premium account you will get:
- visibility to three additional days of jobs in the Claims tab
- a toggle to setup notifications for when more jobs open for same and next day
- a premium badge on your public provider page
- the ability to add a biography to your profile - tell customers a bit about yourself before you meet them (note: Pros in California have access to the Pro Biography feature even without enrolling in Pro Premium)
When will I be eligible for a Pro Premium account?
You will be able to activate your Pro Premium once you meet:
- The minimum number of completed jobs required
- The minimum 28 day provider rating in past 28 days
How do I enroll in Pro Premium?
From within the More tab of the pro app you will have access to 'Manage Pro Premium'. From within this page you can choose to activate or deactivate Pro Premium.
When will I be charged?
Once you have activated Pro Premium an $8 per week access fee is applied automatically to your account. This is applied to your account after you complete your first job of that week (Monday to Sunday). This means you will not be charged for weeks in which you did not work.
At the end of each week you will be automatically re-enrolled into Pro Premium for the following week, until you choose to deactivate your account.
Once you deactivate your account you will continue to receive your premium benefits until the end of your current pay week.
Need help? Contact us using the blue chat icon in the bottom right, or email us at firstname.lastname@example.org.